Refund & Cancellation Policy
Refund Policy
We offer refunds only for damaged products
Eligibility Requirements
Items must be:
- Unused and in original condition
- In original packaging
- Accompanied by receipt
- Opening videos is mandatory
Refund Process
- Contact customer service
- Provide your order number
- Explain return reason
- Follow return instructions
Processing Time
Refunds processed within 5-7 business days after receiving returned items.
Cancellation Policy
Order Cancellation: Within 24 hours of placement
Contact: [email protected]
Non-Refundable Items
- Digital products
- Personalized items
- Items damaged by misuse
Contact Information
For refund requests: